Premium clinics don't have a lead problem.They have a recovery problem.
You've paid for the marketing, built the reputation, generated the enquiry — then lost the booking because no one replied in time. Book-More captures and books what your front desk can't: missed calls, after-hours, weekends, cancellations and no-shows. Automatically, 24/7.
The risk is ours: recover £3,999 in 30 days, or your next month is free.
Missed call
New patient · no answer
Auto-reply sent
“Hi — sorry we missed you. Shall I book you in?”
Qualified
Botox consultation · returning interest
Booked
Saturday 10:00 · added to calendar
Revenue leakage
The demand is already there. It's leaking at the final step.
For a premium clinic this quietly adds up to tens of thousands a month — easily six figures a year. Four gaps cause almost all of it.
Missed calls
Staff are with a patient, the phone rings out, and the caller books with whoever answers first.
After-hours & weekends
An enquiry lands at 8pm or on a Saturday and sits overnight with no response.
Cancellations
A last-minute gap goes unfilled because no one had time to work the waitlist.
No-shows
An empty chair that was never re-engaged into a rebooking.
How it works
One system for the entire front end.
Not a missed-call text-back or a basic chatbot. A full front-end system for capturing and converting patients — so your reception team stops chasing and focuses on the patients in front of them.
Capture
Every channel — phone, website, Instagram and WhatsApp — feeds into one system.
Respond instantly
The moment someone shows interest, they get a reply. No voicemail, no overnight wait.
Qualify & guide
We qualify the patient properly and guide them to the right treatment.
Book
The appointment is placed directly into your calendar.
Follow up
If they don't book straight away, we follow up automatically until they do.
Re-engage
We revive old leads and no-shows you've already paid to acquire.
The alternative
Cheaper than the desk you'd have to build.
To properly cover evenings, weekends, breaks, holidays and busy periods, you're not hiring one receptionist — you're hiring two or three. And even then, the gaps remain.
Hiring more staff
£70k–£105k / year
- 2–3 people to cover volume, breaks, sickness and cover
- Plus training and management overhead
- Still no true 24/7 coverage — enquiries still slip through
Book-More
£3,999 / month
- True 24/7 capture across every channel
- No breaks, no holidays, no missed enquiries
- Guaranteed to pay for itself, or you don't pay
The numbers
What is the gap costing you?
When two or three patients a week book elsewhere because no one replied in time, it adds up quickly. Move the sliders to see what that gap is costing you — every month it goes unaddressed.
Booking-Leakage Calculator
Estimated revenue leaking
£19,485 / month
You're losing roughly 4.9× our monthly fee — every month it goes unaddressed.
Book-More guarantees to recover at least £3,999 a month, or your next month is free. Figures are indicative — your audit uses your real numbers.
Book your auditThe guarantee
The risk is entirely ours.
Recover at least £3,999 in your first 30 days, or your next month is free — we keep working at no monthly cost until you do.
Worst case, you get the service free until we've proven our value. Best case, we cover our cost in week one and you're profitable from day one. Either way, the risk sits with us to perform — not with you to keep paying.
About
A young company, built on one obsession.
Book-More was founded in Covent Garden, London, to fix a single, expensive failure: premium clinics that generate excellent demand and then lose it at the final step, because the response wasn't fast enough.
We don't sell marketing or another dashboard. We build and run the recovery layer that turns missed calls, late enquiries, cancellations and no-shows into booked appointments — around the clock.
“The best clinics already do the hard part — the reputation, the demand. Our job is to make sure none of it leaks away while no one's looking.”
Focused
We do one thing — recovery. Not marketing, not another tool for your team to manage.
Discreet
Premium, white-glove, and built to match the standard your patients already expect of you.
Accountable
We put the risk on ourselves with a recovery guarantee, and prove our value in the numbers.
Pricing
Investment, not marketing spend.
One-time setup covers integration, AI training on your brand, and going live in 7 days. The monthly is guaranteed to pay for itself.
Single clinic
Most clinicsA dedicated recovery system plugged directly into your front desk.
£3,999 / month
+ £5,999 one-time setup
Recover £3,999 in 30 days, or your next month is free.
Concierge
Full revenue infrastructure for groups — cross-site load balancing, HQ Command Center, white-glove onboarding.
£9,999 / month
+ £19,999 one-time setup
Recover £9,999 in 30 days, or your next month is free.
Annual option available (pay 10 months, get 12). Founding-client pricing for early partners.
Questions
The things clinics ask first.
How do you know we're actually losing that much?
We don't assume a number. Before anything else, we map your real enquiry volume and where the leaks are — missed calls, after-hours, cancellations and no-shows — and agree a target based on that. If the recoverable opportunity isn't there, we'll tell you.
What counts as a 'recovered booking'?
A booking that would likely have been lost without us: a missed call followed up and booked, a late enquiry answered and booked, a cancellation refilled, or a no-show re-engaged into an appointment. We define exactly what counts, in advance, so both sides are clear.
How does the guarantee work?
We guarantee to recover at least £3,999 in your first 30 days — the same as your monthly fee. If we miss it, your next month is free, and we keep working at no monthly cost until we hit the agreed target.
How quickly can we go live?
Typically seven days from agreement to launch. The setup covers the integration, training the system on your brand and treatments, and connecting your channels. You'll usually see recovered bookings within the first day of going live.
We already have a great front desk — why do we need this?
This isn't about replacing good people. It's about covering the gaps a busy human team can't cover consistently: evenings, weekends, peak periods, and the follow-up that keeps slipping. Your team looks after the patients in front of them; we make sure revenue doesn't leak in the background.
Isn't this expensive?
Compared to a tool, yes. Compared to the revenue being lost — and to hiring two or three extra reception staff at £70k–£105k a year that still won't give you 24/7 cover — it pays for itself. The real question is whether it costs less than what it stops you losing.
Is our patient data safe?
Yes. We hold no patient records on this website. Any data we process as part of your service is handled under a written data processing agreement, in line with UK GDPR, with security appropriate to the sensitivity of the information.
Contact
Prefer to send a note?
Tell us a little about your clinic and we'll come back to you. Most enquiries get a response within 15 minutes during clinic hours — fittingly.
Ready to see your own numbers? You can also run the calculator or book the audit directly.
Every week this goes unaddressed, more bookings are lost.
Book a short booking-leakage audit on your real numbers. If the figures don't make sense for your clinic, we'll say so — no obligation.